Privacy Policy

Effective Date: 28th March 2026

Business Name: Abi Sanders Integrated Hypnotherapy

Contact Email: abisanders@integratedypnotherapy.co.uk

Business Address: 23 Navigation Way, Hull, HU9 1SW

1. Introduction

This Privacy Policy explains how collects, uses, and protects your personal data when you use our services or visit our website.

We are committed to protecting your privacy and handling your data in accordance with the UK GDPR and the Data Protection Act 2018.

2. The Data We Collect

General Personal Data: Name, email address, phone number, address (if provided).

Health & Special Category Data: Medical history, mental and emotional health information, lifestyle information, session notes and treatment records.

Payment Information: Payment details (processed securely via third-party providers), transaction records. We do not store full card details.

Website Usage Data: IP address, browser type, pages visited, cookies.

3. How We Use Your Data

We use your data to provide hypnotherapy services, assess suitability for treatment, maintain confidential records, communicate with you, process payments, comply with legal obligations, and improve our services.

4. Lawful Basis for Processing

General Data: Contractual necessity, legitimate interests, and legal obligation.

Health Data: Explicit consent and provision of health-related services.

5. How Your Data Is Stored

Your data is stored securely using password-protected systems, encrypted digital storage, and secure physical storage where applicable.

6. Data Retention

Client records: 6–7 years after last session.

Contact enquiries: up to 12 months.

Financial records: 6 years.

7. Sharing Your Data

We do not sell your data. We may share it with secure payment providers, website hosting providers, and professional advisors where necessary.

8. Confidentiality

Your information is kept strictly confidential unless consent is given, required by law, or there is a serious risk of harm.

9. Cookies

Our website may use cookies to improve user experience and analyse traffic. You can manage cookies via your browser.

10. Your Rights

You have the right to access, correct, delete, restrict, or object to processing of your data, and to withdraw consent.

11. Complaints

You can contact the Information Commissioner's Office (ICO) at https://www.ico.org.uk if you are unhappy with how your data is handled.

12. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website.

13. Contact Us

Abi Sanders Integrated Hypnotherapy

Email - abisanders@integratedhypnotherapy.co.uk

Telephone- 07769645745